Friday, July 21, 2006

MONEY Magazine is back trying to steal money

As mentioned in previous blogs, I have a subscription to MONEY Magazine and from the very month I signed up for a one year subscription they have been sending me mail saying its time to renew for another year. Trying to get me to pay for something I will not see for 12 months. Trying to make interest of MY money while trying to give me advise on how to make good financial decisions in their magazine.

Isn't there something just wrong about that? So I decided to send them a letter. Here is the text. I doubt they will have the kahunas to respond. Or if they do respond it will be some standard form letter. OR, their lawyers may come chasing after me ... LOL. Let's see. Will they try to steal the American public's money and then chase down any dissent with their lawyers, or will they try and explain their ways.

Let's see...

The email I sent.....

Why does Money Magazine try its level best to continue to deceive its customers? From the day I bought my 1 year subscription, 02/2006 I have been receiving mail from your organization telling me that I should renew my subscription for the next year.

Really? Does that make good financial sense? Your last letter to me was received today and it says "I have just been informed by our circulation department that your MONEY subscription is now up for renewal."

Doesn't this statement try to send the message that my subscription is about to expire? Even though it expires in 01/2007. Do you really think it makes good financial sense for me to buy a subscription and pay for it a year in advance? Do you? Is that what MONEY would like to suggest to its readers? Can you try to run an honest business please? I will be logging my experience on this issue here:


Very promtply (congratulations on the good service) I get a response. Here are parts of it.

Dear blah blah : Thank you for contacting MONEY Customer Service.

We send early renewal notices for several reasons. First, because we select our issue mailing labels in advance, we want to give subscribers ample response time to ensure continuous service. Second, obtaining your renewal order early locks in your savings and protects you against possible rate increases.

We can adjusted your account so that renewal notices will not start until three months prior to your expiration date. Please let us know if the is your request. We apologize for any inconvenience. If you have any further questions, please let us know. We apologize for any inconvenience.

We removed your personal information from our promotional listings. If your information was already on our files, you may have been selected for a recent promotion. Please allow ten business days for this to become effective. After that, you will not receive future promotions. If you are just providing us with your contact information, you will not be added to the promotional listings..

We appreciate this opportunity to be of service.

Then there were link to various OPT OUT options.


So here is my analysis.
  1. Thank you for the prompt response.
  2. Starting early does not imply the month I buy an annual subscription. Sorry lousy answer.
  3. Lock me in at a good rate? They offered me an annual subscription at $14, but at you can signup for $10. What they meant was lock me in at a higher rate and screw me.

Oh well. At least they got me off their spam list. Damn idiots.


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